SHIPPING & DELIVERY POLICY

1. DIGITAL DELIVERY NATURE

87SonicAce, a brand of White Wrenn Services Private Limited, provides AI-generated music services. All products are delivered digitally. There is no physical shipment of goods. Final assets are delivered via the email address or the account dashboard provided at the time of the Transaction.

2. PRODUCTION & SELECTION WORKFLOW

To ensure clarity in our delivery process, we follow a structured sequence:

• Production Commencement: Once production begins using your allocated tokens, the order is locked.
• Sample Phase: We deliver two (2) unique AI-generated samples based on your order prompts for your review.
• Selection & Finalization: The User selects one (1) sample to be developed into the final full-length song.
• The "Retry" Option: If unsatisfied with the initial samples, you may request one (1) additional set of samples.
• Final Delivery: Upon selection, the high-quality full-length song is processed and made available for download.

3. DELIVERY TIMELINES

• Instant Provisioning: Token purchases are delivered to your account dashboard instantly upon successful payment confirmation.
• Generation Time: AI music samples are typically delivered within minutes, though complex generations or high server loads may take up to 24 hours.
• Final Song: Once a sample is selected, final delivery usually occurs within 1-4 hours.

4. SHIPPING COSTS & TAXES

As a 100% digital service, there are zero shipping and handling charges. Any applicable statutory taxes (such as GST) will be calculated and displayed clearly during the checkout process before you initiate the Transaction.

5. NON-RECEIPT OF DIGITAL DELIVERY

If you do not receive your digital assets or your tokens are not reflected in your dashboard within 24 hours of a successful payment, please contact our support team.

6. USER RESPONSIBILITY

White Wrenn Services Private Limited is not responsible for non-delivery resulting from an incorrect email address provided by the User. Please ensure your "digital shipping address" (email) is accurate and that 87sonicace.com is whitelisted in your spam filters.